Frequently asked questions
Our Standard Delivery rates are:
We will deliver within 1 – 4 business days in major centres and up to 5 working days in remote regions. Should you not have received your delivery within this time frame contact us on contact us on firstname.lastname@example.org or 083 779 8236.
We currently only delivers within SA borders. Our major shipping areas are: Johannesburg, Pretoria, Cape Town, Durban, Richards Bay, Port Elizabeth, East London, Bloemfontein, Polokwane and Nelspruit.
Yes, The service we offer is a door-to-door service. However, if you are not available it can be left with anyone at that address e.g. security, reception, family member etc. Please inform this person that they need to keep the package in the original packaging or wear and tear may negate our returns policy.