Schedule & Save

A hero’s work is never done, so we want to take some responsibility off your plate and help you save by making use of our convenient AutoShip option. With regular repeated orders, you can select the frequency at which you need a specific product and we’ll do the rest. Not only will you get your weekly, monthly, quarterly or biannual deliveries right on time, but you’ll also save 20% on your first AutoShip order and 10% on all future orders.

How it works

  1. Select your product. Go through our catalogue and select the product you want to AutoShip.
  2. Select your frequency. Before you add your product to your cart, select the AutoShip option and choose a frequency for your AutoShip order. Take note: this is the date your card will be debited, not the delivery date. Deliveries take 3 – 7 business days after payment.
  3. Complete your order. Review your order and complete your order process.
  4. Receive your orders. Your orders will be created and charged automatically for you, so you can get back to business as usual – like playing with Rex, grooming Milo or staying trapped on the couch with Sassie on your lap.

Frequently Asked Questions

What is AutoShip?

AutoShip is Pet Hero’s convenient tool for managing recurring orders on your behalf. It takes the fuss out of having to remember when to fill Rex’s food bin or Mitzy’s litter tray – let Pet Hero do it for you! You simply select the frequency at which you need your recurring items – be it food, cat litter, dewormer or tick and flea treatments, etc. – and AutoShip will send you a notification when your goods are due to be debited. The payment happens automatically on your selected date and your Pet Hero goods are then delivered 3 – 7 business days after payment.